Customer Testimonials
Service performed in time allotted and offered rides. Advisors all friendly and helpful
I did my own research, picked out the exact model and features I wanted, relayed this to the dealership who put in the order, gave me a fair deal, and delivered the vehicle as requested. Joel was my salesperson, and he was polite and professional at all times, and while he did offer other additional services, he respected my choices and my time and did not press me if I declined a particular item. There was no BS, and the salesperson, sales manager, and finance person were all fair and professional. Very good experience overall.
Super awesome company with good people!
During my repair in the service department, I found the staff at Ken Garff Ford to be professional, personable, and very helpful. It was an overall pleasant experience.
Five stars for Ricky Alvarez! We bought our first ever Ford Super Duty here at Ken Garff in Fort Collins. Ricky was such a pleasure to be around and very knowledgeable. The buying process is always kind of tedious but we were comfortable and had plenty of refreshments. Ricky worked with us tirelessly to figure out the right deal for us. We are very happy with our purchase. Thank you again Ricky for all your help.
Ryan Buller worked hard to find the best vehicle for me. He was considerate of my finances and worked diligently to find the vehicle that met my needs and wants. I would suggest seeing Ryan for any of your used or new car needs. He won't let you down.
My husband and I hit a deer late Saturday night on our way to Boise, ID. Our insurance had us towed to a local body shop in Fort Collins, but as expected, everything was closed until Monday. We were hauling our toy hauler and would need a one-ton truck to continue our journey. Fortunately, our insurance allowed us to rent a one-ton dually, so we had some options to get home. With nothing to do on Sunday, we visited local dealerships to check out their inventory. Ken Garff's prices were the most competitive, and we were impressed by the 450 ...
I was so impressed with Daniel Proctor in the Service Department at Ken Garf Ford in Fort Collins. Honestly I experienced some frustration prior to working with him. Once he was made aware of my F150 issues , he jumped on the problems, coordinated the response, and I got my truck back within an amazing turnaround. Everything is working perfectly. Thank you to the entire team for solving these issues. If you have problems with your Ford take it to these guys and always ask for Daniel. He’s extremely knowledgeable and a five star professional !
Excellent communication, including listening and trying, succesfully, to find the vehicle I wanted
OMG!!! My experience was otherworldly, they make miracles happen and they are extremely professional from the time you call to the moment you walk out the door everything couldn't have gone better thank you for fixing my ford's door as fast as you did quality work for sure.
If looking to buy a car ask for Trevon!! He is the nicest and most easy sales person I’ve ever encountered. Buying vehicles is already stressful but Trevon really takes the time to make sure that You get the best deal on Your purchase 🙂 10/10 would buy another car if Trevon was the sales person!
I recently had the pleasure of purchasing a vehicle from Ken Garff, and I couldn’t be more satisfied with the experience. The standout aspect of my visit was the exceptional service provided by Aaron. From the moment we walked in, Aaron was both welcoming and professional, demonstrating a genuine commitment to making the car buying process as smooth and enjoyable as possible.
I just bought a brand new Ford Maverick Lariat at Ken Garff Ford in Ft. Collins! Sales guy Aaron Levine helped me from start to finish and he is the reason I bought my very first pick up truck - well, that and the gorgeous Hot Pepper Red Metallic color!! Aaron is very relaxed and low key in manner. Never intense or pushy. He felt like a friend just telling me all about the features of the vehicle and chatting about life. I highly recommend him if you’re considering buying a Ford. While I was in the showroom completing ...
Chandler was great to work with as our sales person and Tyler in finance was awesome! Very patient and no pressure at all. They were even very tolerant of my two bankers through the whole process. Could not say enough good things about buying from them.
Irwin went above and beyond!
Do yourself a favor and ask for Trevon! Incredible service and unbeatable dedication to serving his client best interest.
John is the best salesman out there. Very thoroughly walked me through the car buying process as a first time buyer. Everyone else is very friendly and made me feel welcome while in the dealership.
Remember to ask for Trevon at Ken Garff Ford Ft. Collins 🙂
Cant say Enough about the service center in Fort Collins! Luis and his crew are top notch! Willing to help and professional! 10 outta 10. Thanks Luis and crew
Recently purchased a vehicle here. Felipe was our sales person, he was really great to work with. Ryan in financing was also very helpful.
The staff at Ken Garff Ford in Fort Collins were fantastic. They helped me find the vehicle I wanted and provided friendly and efficient service in completing the sales process.
I needed 4 different services performed on my F-150 recently. I stopped in and found Kristof. He sat up the service schedule on my time frame, set up the valet service and kept me informed right up until all the service was complete. Was able to pay over the phone and the valet service is awesome. Thanks Kristof!
Ken Garff Ford took my trade-in and sold me a 2024 Maverick XLT. My trade was a 2010 Silverado in good condition and with low mileage. They offered me 50% more for my trade-in than one of the large volume dealers in Denver. Plus, they had the type of vehicle I wanted on the lot. Ken Garff is also my hometown dealer, so I was happy to work with them. Tyler, my salesperson, was great to work with. My overall experience with Ken Garff was very positive.
I had a Great experience leasing my 2023 Ford Mustang Mach-e California Route-1 BEV at Ken Garff Ford, Fort Collins. Everyone involved in the process was great to work with… from my salesperson Chris Incontro , his sales manager Kelly Silks, finance manager Jason Gordon, service manager Gary Walberg, GSM Steven Phelps, and GM Eric Brooks. This Ford Dealership is simply the best in the state of Colorado or anywhere else! I highly recommend doing business at Ken Garff Ford, Fort Collins. The friendly atmosphere, extreme professionalism, and fair pricing sets this dealership above all the rest.
Joel at Ken Garff was a joy to work with. He was attentive, and patient with my wife and I while we decided which truck we wanted. He made sure that every step of the process was explained to us and answered any questions that we had. His sense of humor was appreciated and his professionalism was above and beyond. We would definitely recommend this dealership to anyone looking to buy a new vehicle, and more specifically we would recommend Joel as the salesperson to work with.
Our salesperson, Joel Brown, was knowledgeable, with good communication during the wait for the build process. Not pushy, just excited about the product. Would recommend Garff Ford and Joel if you're in the market for a car/truck.
I walked into Ken Garff already having a bad experience elsewhere that day. John was so pleasant to work with from start to finish. He made a lengthy process bearable and did everything possible to ensure we had a pleasureable experience. He is an amazing sales associate and should we need to purchase from ford again we will be back.
Ken Garff Ford Fort Collins is a great dealership. Good sales staff and very good Service Team.
Great experience as always! Claire and Luis are a pleasure to work with.
Always the best service here! Their team is very knowledgeable, can explain things and get my ride ready in the time frame they mentioned they would. They are very well trained and nice! Would definetly take my ride back to their service department!
Overall a very positive experience. Torie was knowledgeable and communicative at the right levels throughout the process. Jason was a pleasant financing manager and Kelly was fair and consistent as the Sales Mgr. Overall I can recommend and I will go to KG Ford first for future vehicles.
(Translated by Google) Excellent attention and speed (Original) Excelente atención y rapidez
I stopped in driving by and my Bronco needed a oil change, I was traveling from Seattle to Louisiana to attend a funeral and was pressed for time. They took me right in and the service was excellent. My home dealership could use some pointers from these folks. Accolades to the service writer, what a nice young lady, and the tech did a great job and my oil counter was even set! Thank you!
I am 100% happy I made the change from the Ken Garff in Greeley to the one in ft collins, and that's that I live in the same block as the one in greeley. Had nothing but issues every time I would take my truck in. I finally decided to make the change and do not regret it . My truck diagnosed from one day to the next , and was fixed on my first go around . Very happy with their service , definitely recommend, it was worth the longer drive .
Kristoff was great to work with!
Great service.
We loved our experience and our new bronco.
We recently traded in our 2020 Expedition for a 2024 Expedition and the entire process from finding the exact vehicle we wanted to driving it away was smooth and professional. Eric, our salesman, immediately grasped what we wanted and was diligent about finding the perfect vehicle for us. He is GREAT!! Jason took us through the paperwork in a friendly, professional and efficient manner. It is so nice to work with someone who clearly likes their job. This is the third vehicle we have purchased from the Fort Collins Ford dealer, each time the dealership was under a different owner. This was, ...
We loved working with Torie, she was personable, professional, knowledgeable and delightful to work with. We will highly recommend Torie to anyone looking to purchase a new or used vehicle.
Finally! I’ve bought a few vehicles in my life and for the first time I had, not good, but an amazing experience. If you’re shopping, buy from Trevon. You can thank me later
Daniel was amazing. He communicated well, was kind and honest. Ken Garff Ford even took my car home, so I didn’t have to find a way to pick it up. Overall I would say this was the easiest, best experience I’ve had at a dealership.
Kelly and John did an amazing job at getting me the exact truck I wanted at a reasonable price. The process was honest and straight-forward from beginning to end. I am very satisfied!
We had a wonderful experience purchasing this beautiful Lariat. Richard and Tyler were professional and committed to working with us so we found the perfect vehicle that met our needs and budget. The team are experienced negotiators who provided several options for us to consider and worked until we had the best deal possible. They built trust early and maintained it throughout the process.
Ken garff Ford fort Collins very professional experience Steve Phelps -- John and Ryan all did a phenomenal job start to finish highly recommend
(Translated by Google) Very friendly. Excellent service. (Original) Muy amables. Excelente servicio.
Like many others, we'd had and heard about less that good interactions with the previous Ford store, Spradley Barr. Wow, has Ken Garff ever turned that around for the better! Last week we purchased an F-150 from them and had a very pleasant experience. Salesman Nate was a joy to deal with, being friendly, professional, knowledgeable, and never pushy. Manager Kelly was open, honest, and helpful as well. If there was any downside to the whole transaction it would be the "passion" with which the F&I folks try to sell their pricey warranties. That said, ...
Chandler was a fantastic salesman. Attentive, polite, knowledgeable. Kelly as a manager was absolutely helpful and understanding of our needs. Ryan in finance was prompt, informative of available products, and courteous of our requests. As a whole, one of the best dealer experiences we could have asked for
Good experience. I found the car I wanted at a fair price.
Good Service
Whenever you see recommendations about this woman don't doubt, she's the best trader I ever worked with, her trading is second to none, Mrs. Donna Charles has a successful mindset alongside superior technical knowledge. Amazing work culture, everyone is willing to invest with her because she makes a good profit of over $12,050 with just a minimum of $1000 in 7 days, Contact her via Email: [email protected] WhatsApp: +1 (908) 367-4578 I wish I had contacted you earlier would have be much better
Found the exact 2024 Ford Bronco Black Diamond 2-door in Eruption Green via search. Set appointment online. Met Jazzmine Suydam at the dealership to view and test-drive. She greeted us with a smile. She was very pleasant and professional...not at all pushy or high-pressure. We took the Bronco for a test drive and fell in love with everything about it before we even returned to the dealership. The only haggling came in regard to my 2015 Porsche Macan S trade-in. Of course, you never get what you hope for with a trade-in....a minimal amount of negotiation occurred and Richard (forgot ...
Our experience at Ken Garff Ford was fantastic from the beginning. We did weeks of truck shopping at many different dealerships and we are so happy they had the truck we were looking for because it is such a pleasure working with this dealership vs others. We bought a certified preowned F250 Lariat from our salesman Tyler and he was so great to work with. He never pressured us and was very knowledgeable. He also went above and beyond supporting us to quickly fix an issue with the truck. Feel confident buying and servicing a vehicle here, new or used!
Wow! Beyond impressed with Christoph! My son and I had just driven 14 hours from Wisconsin to Fort Collins when we noticed a fluid leak. Christoph got us right in. It ended up being nothing but an issue from a recent oil change (not at a Ford dealership). Christoph not only tightened what was loose, but even washed my son’s car. I am so thankful for Christoph getting us right in and setting our mind at ease. Thanks Christoph and Ken Garff Ford!
Everyone was courteous and professional and it was much appreciated
Just purchased my new escape from Tyler Alderson he has made my purchase very seamless. Thank you guys for coming together as a team with my difficult situation. I thought I wouldn't be driving out in a new car, But they did go the extra mile to help me.
It's hard to get someone's attention what are the nap the service was great
Chris in sales goes above and beyond to make sure that you leave happy! Due to weather constraints and my job, it took almost a month of talking to him through text before I was able to make it down there! He is easily the most genuine car salesman I’ve ever met! To top it all of, I spoke with the sales manager Kelly a couple times while in the store and he was fantastic to work with and was willing to negotiate to make me feel like I was leaving with everything I wanted at the price I ...
Did me good, not pre covid good but hopefully by the next one they wait
What an easy experience - Between Richard the sales manager, Victoria in sales and HUGE PROPS to Jason in finance for making this the easiest experience yet. Ask for those names specifically - not your typical car dealers. All three were personable and took care of me. Jason especially was the most patient person on the planet. Highly recommend! Others helped in this 5-star review; the techs that dropped everything to ensure the truck was in tip top shape before driving off were a help. Best car buying experience yet! I was at a different Ford dealer and felt I ...
Picked up a pristine F150 Lariat Powerboost. My sales rep, Tyler, showed me all the models I wanted to see and presented all associated pricing. He was extremely knowledgeable on all the features, and I never felt rushed or pushed to make a purchase. You could tell that his primary motivation was to get me into something that made me happy at a price point that I felt comfortable with. I even got his number for any additional support I may need or questions about the vehicle I may have in the future. I can tell that organization really values ...
Blake is an absolute gem to work with! They are very fast and efficient! Definitely not your typical dealership when it comes to car repairs and maintenance!
Visited this dealership today and had a great buying experience! Torie was absolutely awesome to work with! We laughed, shared stories, and had a memorable experience. Mike (sales manager) was courteous, friendly, and great to work with. I didn't feel like they were trying to take advantage of us. We will be going back when it's time for another purchase.
Blake in the service department did an exceptional job. His ability to keep the scheduled time was right on point! I appreciate his great attitude towards me (the customer).
Chris was great very attentive and didn’t pressured me . Chris listened to my needs and did a great job meeting them. Richard the finance manager also did a very good job he gave me a fair deal for my trade in. I would definitely come back for another purchase. Thanks team for all your help.
I've had amazing experiences the past two times I've taken my vehicle to Ford. Love the pick up and drop off service. Super convenient. Not to mention the video walk through of my vehicle, never had that experience without having to ask. I appreciate it more than they know!
I want to say I wasn't sure about this dealership in the beginning but after working with Nicco and JJ I had a fantastic experience! They were very friendly and answered all of my questions. If you can ask for Nicco or JJ to be your salesman do it!!!
Daniel is great! Always willing to help me with anything I need for my car! Very professional and knowledgeable in finding me the best deals for my vehicle!
Good service, Niccolo was great he deserve 10 stars. He did not pressure us, knew a lot about the car we wanted and was very friendly. He made the whole process to buy the car fast and easily. Niccolo is a great sales person to get and the rest of the staff was very friendly too. We recomend the place to get a car.
I purchased my truck from Ken Garff two years ago. I recently had an issue and made an appointment to drop it off to have it looked at. I knew they had a shuttle service and asked if I could hitch a ride back my house. The said the shuttle was out and wouldn’t be back for a while so they call me a Lyft. The communication while my truck was in the shop was awesome. Once my truck was done they provided me with a link to pay on line and dropped my truck off at my house. ...
A great buying experience purchasing our 2024 F350. Everyone we dealt with during the process there was professional, knowledgeable and beyond kind. Leti was a great salesperson and Kyle also replying to our initial inquiry. All great. Highly recommend Ken Garff in Fort Collins.
Desmond Ross in the Title Department has been nothing short of exceptional. He has met requests I have had in a very timely manner. He went above and beyond to assist me!
Very pleased with my buying experience from Ken Garff. They worked with me, my credit and made sure the entire process was as easy as could be. Highly efficient contract signing. Everyone I met was beyond kind and helpful. I will happily return and recommend them to everyone in the highest regard. Ps… Ask for Torie, she’s great!
Ken here was top notch these guys were 10000 under book of competition and financing got us a super low interest rate that other dealers couldn’t touch.Wont purchase anywhere else they were quick informative and very easy to deal with.Dont waste ur time shopping around best in the business thanks again
Beat every other dealer for cost and rate top notch. Ken was awesome thanks guys
Great Service
Absolutely 5 star service! The staff was outstanding!
I was surprised this time.
Very happy to have received a message from the mobile service manager, Brandon, providing me with a solution to a factory recall for my vehicle. He offered that they could come to my place of employment to preform the recall work. It was a wonderful solution for me and we were able to easily set up the appointment. The mobile service technicians were very pleasant and professional and completed the work in a timely manner. Very happy with this experience!
Ken Garff Ford in Fort Collins are a top notch customer oriented sales team. They work hard to earn your trust with a goal of repeat service and sales. I have worked with them the past 1 1/2 years after ordering a Bronco from Jacob. It’s always a relief to have confidence in the integrity and honesty of the sales team when purchasing a vehicle at today’s prices. Jacob arranged for me to purchase an abandoned order Bronco order at a fair price, and I have full confidence that I will be treated fairly when I trade my 2021 Bronco in ...