Customer Testimonials
We had an excellent experience working with John at Ken Garff Ford! He was incredibly knowledgeable about the vehicles and helped us find the perfect car for our needs. The entire process was smooth and hassle-free, with no pressure or haggling involved. John’s professionalism and expertise made buying a car an enjoyable experience. Highly recommend him and the team at Ken Garff Ford!
I was skeptical of buying a used car after reading some reviews had this dealership, however, I must say my experience was exceptional. The sales rep Felipe was outstanding! From the moment we were greeted to our final handshake the experience was phenomenal. Felipe helped us test drive three cars which we chose before coming to the dealership and he was very calm and used no pressure tactics. He was very helpful and knowledgeable and even came in on his day off to help us finalize the deal which was a day that was more convenient for us. Kudos to ...
I was skeptical buying a used car at this dealership based on some reviews, however, I must say that my experience was fantastic. My sales rep Felipe was phenomenal from the greeting to the final handshake. He showed me three cars that I liked and took me out to test drive them and was very calm, knowledgeable and helpful throughout the entire process. No pressure tactics. He even came in on his day off so we can finalize the deal on a day that was more convenient for my girlfriend and I. If you're going to buy a car ...
Great service and staff. I recommend Ken Garff.
Great customer service! Really appreciated the detailed video showing other items which may require service along with a priority list. Blake at the desk was exceptionally kind & professional.
Awesome service. Sales experience with Aaron was exceptional
This buying experience was beyond anything we could have dreamed of after living for too many years in the Northeast where car buying is generally a particular agony. Felipe was very helpful in explaining the various steps in purchasing, the entire staff was friendly, helpful and generous with their time. And we love the Subaru! Thanks to all the Ken Garff family.
I’ve been going to Ken Garth for years. My family has always been impressed with their quality of service, which has often been way above the luxury car dealerships we have had to depend on for our other vehicles. KG staff are friendly, proficient, and professional.
We had a great experience buying our new 2024 Expedition. Our salesman Ricardo was very helpful and friendly during the test drive and took the time to explain all of the vehicle features while we were waiting on paperwork. Right now is a great time to buy a new Ford before the end of the month, we got an incredible deal with Ford rebates and dealer discounts.
Professional, On time..completed service early..Great Job!
Just purchased the most beautiful 2025 Ford Explorer ST using John Hoff. I highly recommend you ask for him. John was no pressure and extremely easy to work with. I sincerely hope he is there when we come back for our next truck. We drove 3 1/2 hours to work with the dealership and couldn't be happier with John specifically.
I was in a market for a Ford Bronco and found one out of state. Bought my Bronco at Ken Garff Ford at Ft. Collins, the entire experience was positive. John was wonderful to work with, Scott at finance was very professional and also super nice, everyone was respectful and welcoming. There were no hidden fees and no pressure throughout the entire process, i would definitely recommend anyone looking for a vehicle to give Ken Garff Ford at Ft.Collins a visit, they are understanding, communicate professionally, and want to help you out. Ask for John in sales, he was ...
Joel is an excellent sales person
Aldo arrived right on time to service my Ford Bronco. He was professional and fast. Very pleased with the expedience and the issue with the SYNC software was resolved.
Aaron was fantastic! He took the time to show me the difference between the 2024 and 2025 explorers and the different trims, and was super patient while I looked at each.
They do good work, quickly. I was told the recall would take 4 hours, but it was only 3 hours
Jason, Irwin and John were terrific to work with and they made this a really easy process. We would recommend them to anyone who would like a well informed and smooth purchase.
Daughter was having issues with her old car. Stopped at Ken Garff Ford and Makayla made a very stressful situation very easy for my daughters first major purchase. . Ryan and Tyler were also great. Would highly recommend
Kind and helpful staff. Doesn't charge over sticker for specialty vehicles.
This is the second vehicle we have purchased here in one year. The sales staff is awesome
Joel is awesome! Best service at a car dealership I have had. Kept great communication, willing to answer questions. I would definitely come back, and have Joel help me.
I had a great and quick experience with the service department and would recommend them to anyone needing work done on their vehicle.
Great Service! Working with Kristof was awesome and I appreciated his communication and helpfulness throughout the process!
Only disappointment is the discontinued pickup and delivery for oil and tire rotations. We always allowed ample time for service, too bad people are impatient.
Caleb was super awesome and listen to all my needs.
As one skeptic in dealerships and sales people and I hardly ever go in, this dealership was an exception. I have Joel my salesman to thank because he started this process with me ,from building the truck, to following up and getting me in a vehicle that I thought would be extremely hard for me to get into, just because of the process of number flipping back and forth sales to management and financial problems, but this was as straight as a deal could be . I've had the truck for about a week now and love it. Thanks again
Service performed in time allotted and offered rides. Advisors all friendly and helpful
I did my own research, picked out the exact model and features I wanted, relayed this to the dealership who put in the order, gave me a fair deal, and delivered the vehicle as requested. Joel was my salesperson, and he was polite and professional at all times, and while he did offer other additional services, he respected my choices and my time and did not press me if I declined a particular item. There was no BS, and the salesperson, sales manager, and finance person were all fair and professional. Very good experience overall.
Super awesome company with good people!
During my repair in the service department, I found the staff at Ken Garff Ford to be professional, personable, and very helpful. It was an overall pleasant experience.
Five stars for Ricky Alvarez! We bought our first ever Ford Super Duty here at Ken Garff in Fort Collins. Ricky was such a pleasure to be around and very knowledgeable. The buying process is always kind of tedious but we were comfortable and had plenty of refreshments. Ricky worked with us tirelessly to figure out the right deal for us. We are very happy with our purchase. Thank you again Ricky for all your help.
Ryan Buller worked hard to find the best vehicle for me. He was considerate of my finances and worked diligently to find the vehicle that met my needs and wants. I would suggest seeing Ryan for any of your used or new car needs. He won't let you down.
My husband and I hit a deer late Saturday night on our way to Boise, ID. Our insurance had us towed to a local body shop in Fort Collins, but as expected, everything was closed until Monday. We were hauling our toy hauler and would need a one-ton truck to continue our journey. Fortunately, our insurance allowed us to rent a one-ton dually, so we had some options to get home. With nothing to do on Sunday, we visited local dealerships to check out their inventory. Ken Garff's prices were the most competitive, and we were impressed by the 450 ...
I was so impressed with Daniel Proctor in the Service Department at Ken Garf Ford in Fort Collins. Honestly I experienced some frustration prior to working with him. Once he was made aware of my F150 issues , he jumped on the problems, coordinated the response, and I got my truck back within an amazing turnaround. Everything is working perfectly. Thank you to the entire team for solving these issues. If you have problems with your Ford take it to these guys and always ask for Daniel. He’s extremely knowledgeable and a five star professional !
Excellent communication, including listening and trying, succesfully, to find the vehicle I wanted
OMG!!! My experience was otherworldly, they make miracles happen and they are extremely professional from the time you call to the moment you walk out the door everything couldn't have gone better thank you for fixing my ford's door as fast as you did quality work for sure.
If looking to buy a car ask for Trevon!! He is the nicest and most easy sales person I’ve ever encountered. Buying vehicles is already stressful but Trevon really takes the time to make sure that You get the best deal on Your purchase 🙂 10/10 would buy another car if Trevon was the sales person!
I recently had the pleasure of purchasing a vehicle from Ken Garff, and I couldn’t be more satisfied with the experience. The standout aspect of my visit was the exceptional service provided by Aaron. From the moment we walked in, Aaron was both welcoming and professional, demonstrating a genuine commitment to making the car buying process as smooth and enjoyable as possible.
I just bought a brand new Ford Maverick Lariat at Ken Garff Ford in Ft. Collins! Sales guy Aaron Levine helped me from start to finish and he is the reason I bought my very first pick up truck - well, that and the gorgeous Hot Pepper Red Metallic color!! Aaron is very relaxed and low key in manner. Never intense or pushy. He felt like a friend just telling me all about the features of the vehicle and chatting about life. I highly recommend him if you’re considering buying a Ford. While I was in the showroom completing ...
Chandler was great to work with as our sales person and Tyler in finance was awesome! Very patient and no pressure at all. They were even very tolerant of my two bankers through the whole process. Could not say enough good things about buying from them.
Irwin went above and beyond!
Do yourself a favor and ask for Trevon! Incredible service and unbeatable dedication to serving his client best interest.
John is the best salesman out there. Very thoroughly walked me through the car buying process as a first time buyer. Everyone else is very friendly and made me feel welcome while in the dealership.
Remember to ask for Trevon at Ken Garff Ford Ft. Collins 🙂
Cant say Enough about the service center in Fort Collins! Luis and his crew are top notch! Willing to help and professional! 10 outta 10. Thanks Luis and crew
Recently purchased a vehicle here. Felipe was our sales person, he was really great to work with. Ryan in financing was also very helpful.
The staff at Ken Garff Ford in Fort Collins were fantastic. They helped me find the vehicle I wanted and provided friendly and efficient service in completing the sales process.
I needed 4 different services performed on my F-150 recently. I stopped in and found Kristof. He sat up the service schedule on my time frame, set up the valet service and kept me informed right up until all the service was complete. Was able to pay over the phone and the valet service is awesome. Thanks Kristof!
Ken Garff Ford took my trade-in and sold me a 2024 Maverick XLT. My trade was a 2010 Silverado in good condition and with low mileage. They offered me 50% more for my trade-in than one of the large volume dealers in Denver. Plus, they had the type of vehicle I wanted on the lot. Ken Garff is also my hometown dealer, so I was happy to work with them. Tyler, my salesperson, was great to work with. My overall experience with Ken Garff was very positive.
I had a Great experience leasing my 2023 Ford Mustang Mach-e California Route-1 BEV at Ken Garff Ford, Fort Collins. Everyone involved in the process was great to work with… from my salesperson Chris Incontro , his sales manager Kelly Silks, finance manager Jason Gordon, service manager Gary Walberg, GSM Steven Phelps, and GM Eric Brooks. This Ford Dealership is simply the best in the state of Colorado or anywhere else! I highly recommend doing business at Ken Garff Ford, Fort Collins. The friendly atmosphere, extreme professionalism, and fair pricing sets this dealership above all the rest.
Joel at Ken Garff was a joy to work with. He was attentive, and patient with my wife and I while we decided which truck we wanted. He made sure that every step of the process was explained to us and answered any questions that we had. His sense of humor was appreciated and his professionalism was above and beyond. We would definitely recommend this dealership to anyone looking to buy a new vehicle, and more specifically we would recommend Joel as the salesperson to work with.
Our salesperson, Joel Brown, was knowledgeable, with good communication during the wait for the build process. Not pushy, just excited about the product. Would recommend Garff Ford and Joel if you're in the market for a car/truck.
I walked into Ken Garff already having a bad experience elsewhere that day. John was so pleasant to work with from start to finish. He made a lengthy process bearable and did everything possible to ensure we had a pleasureable experience. He is an amazing sales associate and should we need to purchase from ford again we will be back.
Ken Garff Ford Fort Collins is a great dealership. Good sales staff and very good Service Team.
Great experience as always! Claire and Luis are a pleasure to work with.
Always the best service here! Their team is very knowledgeable, can explain things and get my ride ready in the time frame they mentioned they would. They are very well trained and nice! Would definetly take my ride back to their service department!
Overall a very positive experience. Torie was knowledgeable and communicative at the right levels throughout the process. Jason was a pleasant financing manager and Kelly was fair and consistent as the Sales Mgr. Overall I can recommend and I will go to KG Ford first for future vehicles.
(Translated by Google) Excellent attention and speed (Original) Excelente atención y rapidez
I stopped in driving by and my Bronco needed a oil change, I was traveling from Seattle to Louisiana to attend a funeral and was pressed for time. They took me right in and the service was excellent. My home dealership could use some pointers from these folks. Accolades to the service writer, what a nice young lady, and the tech did a great job and my oil counter was even set! Thank you!
I am 100% happy I made the change from the Ken Garff in Greeley to the one in ft collins, and that's that I live in the same block as the one in greeley. Had nothing but issues every time I would take my truck in. I finally decided to make the change and do not regret it . My truck diagnosed from one day to the next , and was fixed on my first go around . Very happy with their service , definitely recommend, it was worth the longer drive .
Kristoff was great to work with!
Great service.
We loved our experience and our new bronco.
We recently traded in our 2020 Expedition for a 2024 Expedition and the entire process from finding the exact vehicle we wanted to driving it away was smooth and professional. Eric, our salesman, immediately grasped what we wanted and was diligent about finding the perfect vehicle for us. He is GREAT!! Jason took us through the paperwork in a friendly, professional and efficient manner. It is so nice to work with someone who clearly likes their job. This is the third vehicle we have purchased from the Fort Collins Ford dealer, each time the dealership was under a different owner. This was, ...
We loved working with Torie, she was personable, professional, knowledgeable and delightful to work with. We will highly recommend Torie to anyone looking to purchase a new or used vehicle.
Finally! I’ve bought a few vehicles in my life and for the first time I had, not good, but an amazing experience. If you’re shopping, buy from Trevon. You can thank me later
Daniel was amazing. He communicated well, was kind and honest. Ken Garff Ford even took my car home, so I didn’t have to find a way to pick it up. Overall I would say this was the easiest, best experience I’ve had at a dealership.
Kelly and John did an amazing job at getting me the exact truck I wanted at a reasonable price. The process was honest and straight-forward from beginning to end. I am very satisfied!
We had a wonderful experience purchasing this beautiful Lariat. Richard and Tyler were professional and committed to working with us so we found the perfect vehicle that met our needs and budget. The team are experienced negotiators who provided several options for us to consider and worked until we had the best deal possible. They built trust early and maintained it throughout the process.
Ken garff Ford fort Collins very professional experience Steve Phelps -- John and Ryan all did a phenomenal job start to finish highly recommend
(Translated by Google) Very friendly. Excellent service. (Original) Muy amables. Excelente servicio.
Like many others, we'd had and heard about less that good interactions with the previous Ford store, Spradley Barr. Wow, has Ken Garff ever turned that around for the better! Last week we purchased an F-150 from them and had a very pleasant experience. Salesman Nate was a joy to deal with, being friendly, professional, knowledgeable, and never pushy. Manager Kelly was open, honest, and helpful as well. If there was any downside to the whole transaction it would be the "passion" with which the F&I folks try to sell their pricey warranties. That said, ...
Chandler was a fantastic salesman. Attentive, polite, knowledgeable. Kelly as a manager was absolutely helpful and understanding of our needs. Ryan in finance was prompt, informative of available products, and courteous of our requests. As a whole, one of the best dealer experiences we could have asked for
Good experience. I found the car I wanted at a fair price.
Good Service
Whenever you see recommendations about this woman don't doubt, she's the best trader I ever worked with, her trading is second to none, Mrs. Donna Charles has a successful mindset alongside superior technical knowledge. Amazing work culture, everyone is willing to invest with her because she makes a good profit of over $12,050 with just a minimum of $1000 in 7 days, Contact her via Email: [email protected] WhatsApp: +1 (908) 367-4578 I wish I had contacted you earlier would have be much better
Found the exact 2024 Ford Bronco Black Diamond 2-door in Eruption Green via search. Set appointment online. Met Jazzmine Suydam at the dealership to view and test-drive. She greeted us with a smile. She was very pleasant and professional...not at all pushy or high-pressure. We took the Bronco for a test drive and fell in love with everything about it before we even returned to the dealership. The only haggling came in regard to my 2015 Porsche Macan S trade-in. Of course, you never get what you hope for with a trade-in....a minimal amount of negotiation occurred and Richard (forgot ...