Customer Testimonials
Joel Brown is the best! Excellent customer service! Super friendly and helpful.
I had a great experience with Ken Garff Ford. Blake in the service department was excellent—very patient, understanding, and helpful with my situation involving a vehicle I had recently purchased from a different dealership. He took the time to listen and made the whole process much easier and less stressful. I really appreciate the level of customer service he provided. I highly recommend Ken Garff Ford, and especially Blake in the service department!
Joel Brown, my salesman was an absolutely nice person, he is funny and makes buying a vehicle a fun experience. Definitely recommend him if you are wanting a new vehicle.
Joel Brown was super outgoing and helpful from start to finish! Really feels like he has your best interest in mind behind the sale.
My Wife and I Really Enjoyed Our Experience At Ken Garff Joel and John Were Top Notch to Deal With. Great Customer Service I Highly Recommend This Dealer and Ask For Joel or John For Your Needs In Finding Your Next Ride.
The only thing I really have to say here is “WOW”!!! What an amazing experience! This was not my first rodeo and by far the best buying experience I’ve ever had. From Joel Brown’s firm handshake to his explanation of the entire process, his knowledge while going over every single feature of my new F-250 …I left there without a single question mark in my head. He also gave me some very solid advice about an extended warranty that I’m very happy I purchased. Jason in finance was also very courteous and professional. I highly recommend them ... Read More Google - Sep 23, 2026
Ford had a recall on my F150 and Ken Garff Ford called me and set up an appointment to come to my home and do the repair. Very professional, prompt, courteous service and very grateful for them reaching out to have this recall taken care of.
Great sales person worked hard for us to find exactly what I wanted
Ken Garff Ford was great!!! Buying a vehicle was GREAT experience!!! I would go back again!!!
They were very expedient and getting back to me concerning my request about the price of the vehicle and we came to an agreement in less then 24 hours.
Great staff and great deal.
Great service and great prices. Easy buying process from start to finish.
I purchased a pre-owned, 2023 Badlands (4 cylinder) Bronco Sport with just about 25k mi. The vehicle was in perfect conditions, no dents, no issues. The vendor was competent and explained frankly every detail, including recalls performed on the unit. It was a hassle free operation.
Joel Brown was great to work with on our new truck purchase. Very honest, friendly and accommodating for our two kids.10/10 would recommend and we will be back on our next purchase.
Joel Brown worked with us together a great deal and excellent service. We will definitely be back! Very knowledgeable.
We ordered a new truck. Joel Brown did a thorough job and great customer service!!
Talk with John and he will make you a great deal. This is a great place with nice people. I will definitely buy from John again
Joel @ Ken Garff did a great job providing information and details about the vehicle we looked at. He was patient with questions and concerns. It is good to know he will be the contact we can go to with anything for this vehicle. Thank you Joel.
My car guy Joel is the best. He has sold us 2 vehicles. True to his word and works hard to get you what you want. He became family to us. I highly recommend Joel.
Joel did a good job of explaining everything.
Joel Brown was amazing. 5 stars is not enough, make it 10 out of 10 Stars. J and J
Joel brown made the process of purchasing a vehicle smooth, highly recommend.
Friendly guy! Sealed the deal with a sandwich because after I had no more money for food!
Joel brown was a great help and made things move fast.
Everyone from sales through finance were great to deal with! No pressure and took genuine interest in my family!
Joel went above and beyond with our purchase. There was no pressure.
Joel was awesome and answered every question we had and went above and beyond for us
Joel has been absolutely incredible! If you’re going to consider a Ford, definitely come here and ask for Joel! He’ll get you a great deal and fight for you. 6 out of 5 stars!
Worked with Joel. He was great. No bs, typical salesman act. Listened to exactly what I wanted, and worked diligently with me to get what I asked for. Appreciate the great customer service.
I recently purchased a car from them while living out of state. The whole process was made fair and seamless from start to finish. I had some repairs done to the vehicle, which required me making a separate trip. Kathy coordinated everything perfectly and even provided me with a rental for the day. I’m very happy with this dealership and would not only buy from them again, but would be happy to send my friends and family there, knowing they would be well cared for.
Joel brown was absolutely fantastic. Process couldn’t have been easier. Highly recommended.
We recently purchased a 2026 Bronco from Ken Garff Ford in Fort Collins. The experience was great. I am always skeptical about pulling through dealerships, because salesman are so pushy. This was not that case at all at Ken Garff Ford. The overall vibe of this dealership was very positive and chill. The salesman that greeted us was a young salesman named Mateo. We were so impressed with this young man, he was very knowledgeable and personable. His attitude was awesome, he was not pushy at all, he just made the overall experience awesome. He is the kind of person/salesman ... Read More Google - Aug 27, 2026
Anthony the a GM went above and beyond for us. What stared rough ended great!
Great customer service and great inventory
The best. Caleb is awesome
Joel B. helped my sister out finding a jeep, thanks man. Steven T. did the financing and they got us out faster than any other I’ve dealt with. Thanks guys.
Joel is really cool and fun! Thank you for helping me find my cute jeep 🤩 Gracias!!
Great experience with Joel Brown! Easygoing, friendly, and knowledgeable salesman who made the whole process simple and stress-free. No pressure, no games—just a really nice guy who was easy to work with. Highly recommend!
I wanted a red Mach E. Joel Brown found it for me and had it delivered to Ken Garff. Negotiated price by text. Also got a good price for my trade-in. Overall, a good car-buying experience. I love the car!
Was a very pleasant and enjoyable experience and so far I’m very happy Joel’s top dog top-notch guy thanks
Joel at fort Collins Ford was a great guy to work with! He checked all my concerns about buying used, let us test drive it, get it 3rd party inspected, and didn't try to upsell or oversell anything. He took the time after the purchase to show me all the bells and whistles my vehicle has. I had some time constraints during the process and he was so patient with my timeframe, it did take us 3 days to finalize the sale, and even though it was my fault for the timing, he still offered an extra full tank of ... Read More Google - Aug 20, 2026
hoff was amazing he really helped me and made the process easy
Great experience in purchase. Vehicle clean and fueled. Thanks to Joel Brown for taking good care of us!
Joel gave us the best experience buying our 2026 Ford Expedition Tremor! Highly recommend him at Ken Garff Ford in Ft. Collins. Drove three hours and he made our time well worth it!!
Recently purchased a ford Bronco through Joel. Joel is one of the most helpful people I have met. Communication throughout the entire process was exceptional, and he sold me an exceptional car as well.
JOEL Brown and Steve the finace guy were amazing and this was our best car buying experience ever. We will but here again!
The experience overall was great! Joel Brown was fabulous and Steve made the financing stress free. Thank you!!
Do yourself a favor and go see Joel. I told him what I had to spend, what I wanted in and on my truck he made it happen. No bs no hassle short drive for exactly what I wanted!
Joel Brown fulfilled all our new car needs. Highly recommend this dealership and him specifically.
Great customer service from Joel. This process can usually suck unless you get to work with the right person on buying a new vehicle. Joel is the right person
Joel Brown helped me find a used truck very quickly and easily. I was looking for a used vehicle that would be dependable and not break the bank and he was able to help me situate that very efficiently with very little stress.
Had a fantastic experience at Ken Graff Ford! Found a great deal online and had a super smooth experience. Joel is efficient and authentic, in stark contrast to the cookie cutter factory approach to customers that I have felt elsewhere. It's reassuring to know that they will be there for you after the sale and that they have a vested interest in the community and their clients demonstrated by their long-term commitment to the company and area. Highly recommend!
I had some issues with a new purchase. The staff and Joel from sales worked to get all issues resolved.
Joel Brown helped me out with a new Maverick and was incredibly helpful and welcoming. He made the process smooth and easy, I'm very appreciative of the great customer service!
Joel, Kelly and the entire team at Ken Garff Ford ft. Collins went above and beyond to ensure a smooth transaction for my new Ford Mustang. I was nervous at first buying a car online without the availability to see it for myself but the crew made me feel safe and secure with my purchase from across the country. The entire process went very well and I couldn't be happier with how things went. Joel and Kelly were beyond professional with their communication throughout the process, and I would recommend 100% dealing with them for your next car!
We recently visited Ken Garff to purchase a new vehicle and we’re greeted by the Tyler Alderson, immediately which was amazing! We originally came there to look at a few different Vehicles and he showed us one that was not yet and in the inventory that just came in from a trade that he thought we would love and boy was he right!!!!! It was kind of amazing that we could tell Tyler was excited for us to purchase the vehicle and he was very honest throughout the whole process and worked with us to get the right payment ... Read More Google - Aug 6, 2026
I have never had a better car buying experience than here! I spoke with Anthony Pernice for months asking many questions. He was always available and so helpful. He never made me feel like a burden. I worked with John Fuller on my purchase, and he has been in car sales for 35 years. He made me feel heard and taken care of. Scott Thomason was on the finance side, and it was like we became besties. Everyone really understood my need for trading in the current car I had, and they all worked so hard to make it happen. All ... Read More Google - Aug 6, 2026
Ares Bradford and the team at Ken Garff Ford Fort Collins made the sale of a F150 to me seamless. When the first truck we thought we were to buy ended up being the wrong truck for us, Ares convinced his manager to get us a better truck (at least to us) for the same cost. After a 3.5 hour drive to the dealership that could have been a wasted drive, Ares and Ken Garff Ford saved the day. We are VERY satisfied and would recommend them any time to anyone!
I cannot recommend this dealership enough. Anthony P. helped me with my 2026 Mach‑E and he was outstanding. He was super responsive, not pushy at all, and always willing to clarify anything I asked. Mateo helped me with the final documents and day of pick up and seemed genuinely excited for me. Everyone was friendly and helpful, I never felt pressured or uncomfortable with my decision. Thank you to everyone, I love my new car!
Joel Brown was great helping me find exactly what I was looking for at a more affordable rate than I was expecting!
This dealership takes care of their customers
I’ve bought two trucks from this dealership and have had great experiences. Joel Gott was professional and a pleasure to work with.
The sales team and management team are great to work with.
From the time we got out of Car Salean Joel Brown Asure us he had us No matter what I am please to announced Trure What a pleasure
Joel was professional and easy to work with He helped make sure we purchased a reliable car for our family’s new driver.
I had my expectations met and exceeded for my oil change. The sales advisor, staff, timing, efficiency, and overall experience was great! I will continue to use Ken Garff Ford Ft Collins.
Joel and his trainee, Easton, were a great help in finding the right vehicle for us. Joel's care & assistance has extended beyond our deal, which we have appreciated. Joel effectively told us that he comes with our new pickup, and we believe him. Looking forward to working with him more in the future.
Had a smooth experience with Joel getting my most recent car! Appreciate how straight forward and easy he made the process!
Five star first class exceptional service by Jeremy Muse was outstanding. Five star human five star service five star quality
Ricky was so helpful and patient! He completely turned around my car purchasing experience and made it amazing!
(Translated by Google) Excellent (Original) Excelente
I had a great experience at Ken Garff Ford. My salesman, Joel Brown, was fair, patient, and took the time to understand my needs. Love my new Bronco!
Great customer experience... the purchasing process was easy and quick thanks to Joel.
Joel was very knowledgeable and extremely helpful. I would work with him again.
Ken Garff Ford sent a mobile unit to my home and installed an upgrade to the vehicle as per a safety recall. The technician was on time and performed the service quickly and with competence! A very good experience!
Great service - appreciate Joel making the process “easy peasy” - 💥 deal done w a great price!
Joel was fabulous! He was very kind, warm, and personable. He wasn’t pushy, didn’t try to oversell us. He got us into the right vehicle at the right price. Thanks a ton, Joel!
Joel was great to work with!
Great experience working with Joel Brown
Joel was the best!!!
Very efficient and accommodating
Joel Brown was great to work with. He made the process of buying our new truck easy, stress-free, and enjoyable from start to finish. We really appreciated his professionalism and how genuinely he cared about helping us. We highly recommend Joel to anyone looking for a smooth and positive vehicle-buying experience. Thank you, Joel.
Joel was awesome getting our new 450! I could not find the truck in Utah and he made a very seamless interaction and quick process! I’ll be again from this dealership.
Awesome service
My wife and I purchased a new Lincoln from Joel Brown. It was literally the best buying experience we've ever had. He spent an hour going over all the features and technology. We would have been lost without him!! Thanks Joel we will definitely be back and will refer you to everyone!!!
I purchased my new Lincoln from Joel Brown and I have to say what an outstanding experience!! His customer service is unmatched. I almost felt like we were related we laughed so much. I highly recommend him if you’re looking to purchase a new vehicle!!!!!
Got a TRX for a good deal👌👌👌👌
Very satisfied with both the initial purchase and the continued service over the last two years.
Joel Brown makes the car buying experience amazing. Explains everything in great detail, Makes sure you are comfortable, all around top notch individual for a seamless process. Come see what he can do for you. Highly recommend.
Blake in service has been excellent to work with! We probably handed him with a huge project. Not to mention how frustrated we were having to have your fairly new vehicle towed in. After 6 weeks and a new transmission, he is now addressing the factory recalls. We honestly had lost faith in our beautiful 1 ton truck! Blake has been very professional, courteous, and kept us informed.
Jon made the process very easy and fast when I purchased my used vehicle and was very willing to work with me from the very start, he didn't try to up sell me on anything, but was also able to help me bring the price of the vehicle down to fit my price. If I could give him 10 stars I would because he is a very cool person and does his job very well, and works with the customer. 10 out of 10 would work with him again.